FAQs

What is the estimated delivery time ?

– your Order will be Delivered in maximum 2 days 

-A delivery associate will contact you on the shipping day of your order.

How to place an Order ?

-Choose the item, size, or color.
-Click on ” Add to cart ”, a new window will appear.
-Click on ” Continue shopping” to add other items.

OR

-Click on ” Proceed to Checkout ” & add your personal information.
-Click on ” Continue Payment ”.
-Choose your payment method & add a promo code if available.
-Click on ” Complete Order “.
-Congrats! You placed an order!

What are the Installment options ?

We offer installments through bank installments,valU, Souhoola, Premium Card and Mobile Wallets.

Can I edit/cancel my order?

Yes, you can cancel or edit your order after placing it as long as it hasn’t been shipped.

What is your Return/Refund policy
  • You can return the order within 2 days if there is an issue.
  • shipping fees are non-Refundable.
  • You can try the product before making a payment. If it doesn’t fit or you don’t like it, you can return it directly with the delivery agent.
Shipping Fees

Shipping fee: 100 EGP to all 27 governorates across the country.